Payment Policy
Payment Policy
Monzaria uses secure third-party payment providers to process transactions. The payment methods actually available to you are shown at checkout and may vary by country, currency, device and order.
Accepted methods
Checkout may offer major credit or debit cards and accelerated wallets such as Visa, Mastercard, American Express, PayPal, Shop Pay, Apple Pay or Google Pay. A method is accepted only when it appears as an option at your checkout.
Currency
Prices may be displayed in local currency or USD depending on store settings. Your bank or wallet provider may apply currency conversion, international transaction or other fees. Those charges are not controlled by Monzaria.
When payment is taken
Payment may be authorised when the order is placed and captured immediately or during processing. A temporary authorisation can appear as pending even if an order does not complete; your financial institution controls when it is released.
Payment security
Payment details are transmitted through encrypted checkout services. We do not receive or store complete card numbers. Never email card numbers, passwords or security codes to us.
Verification and declined payments
We or our providers may conduct fraud-prevention and address verification checks. A payment can be declined because of incorrect billing details, insufficient funds, issuer restrictions, authentication failure or risk checks. Contact your payment provider first; then email us if the problem continues.
Refunds
Approved refunds are returned to the original payment method. We cannot redirect a card refund to another account. After we issue it, your provider may require additional business days to display the credit.
Contact
For payment questions, email james@monzaria.shop with your order number. Do not include full payment credentials.