Privacy Policy

Last updated: 22 July 2026

This Privacy Policy explains how Monzaria ("we", "us" or "our") collects, uses and discloses personal information when you visit monzaria.shop, make a purchase, contact us or otherwise use our services.

Information we collect

• Contact and account data: name, email, phone number, billing and delivery address.
• Order data: products, order history, returns and customer-service communications.
• Payment data: payment status and limited transaction details. Full card data is handled by authorised payment providers rather than stored by us.
• Device and usage data: IP address, browser, device identifiers, pages viewed, interactions, cookies and similar technologies.
• Marketing preferences: subscriptions, consent records and interactions with messages.

How we use information

We use personal information to process and deliver orders; authenticate payments and prevent fraud; provide support; operate, secure and improve the store; meet legal, tax and accounting obligations; personalise content; and send marketing where permitted. Depending on the context, our legal bases may include performance of a contract, compliance with legal obligations, legitimate interests and consent.

How we share information

We may share information with Shopify and related commerce infrastructure, payment processors, fulfilment and logistics providers, analytics and advertising providers, customer-support services, professional advisers, authorities when legally required, and parties involved in a legitimate business transaction. These providers may process information in countries other than your own, subject to appropriate safeguards where required.

Cookies and advertising

We use necessary cookies to operate checkout and optional technologies for analytics, personalisation and advertising. Where required, optional cookies are used only after consent. You can use the site's cookie preferences tool and browser controls. Disabling cookies may affect functionality.

Retention and security

We retain information only as long as reasonably necessary for the purposes described, including contractual, legal, tax, fraud-prevention and dispute requirements. We use reasonable administrative, technical and organisational safeguards, but no transmission or storage system is completely secure.

Your privacy rights

Depending on where you live, you may have rights to access, correct, delete, restrict or object to processing; receive a portable copy; withdraw consent; opt out of certain targeted advertising or sharing; and complain to a regulator. We may need to verify your identity before completing a request. Authorised agents may submit requests where local law permits.

California notice

California residents may have rights under applicable privacy law, including rights to know, correct, delete, limit certain uses of sensitive information, and opt out of sale or sharing. We do not sell personal information for money. Some advertising technologies may be considered "sharing" under California law; use the cookie/privacy choices available on the site or contact us to submit an applicable request. We will not discriminate for exercising a privacy right.

Children

Our services are not directed to children under 16, and we do not knowingly collect their personal information. A parent or guardian who believes a child submitted information should contact us.

Complaints and contact

To exercise a right or ask a privacy question, email james@monzaria.shop. You may also complain to the UK Information Commissioner's Office or your local data-protection authority where applicable.

Email: james@monzaria.shop
Business address: 19 Robert Street, Buckie, Scotland, AB56 1SA
Customer service hours: Monday–Friday, 9:00 AM–5:00 PM GMT (excluding public holidays)

Changes

We may update this policy to reflect operational, legal or regulatory changes. The updated date will appear at the top.