Track Your Order
Track Your Order
Once your order ships, we send a dispatch confirmation containing your tracking number or tracking link.
How to track
- Open the shipping confirmation email from Monzaria.
- Select the tracking number or carrier link.
- Allow 24–72 hours after dispatch for the first carrier scan to appear.
Tracking is not updating
Tracking can pause between carrier facilities, during customs clearance or while a parcel is transferred to a local delivery partner. If there has been no update for 7 business days, email us so we can review it.
Marked delivered but not received
- Check the delivery location, safe place, reception or mailroom.
- Ask household members and immediate neighbours.
- Contact the local carrier using the tracking number.
- If the parcel is still missing, contact us promptly.
Need help?
Email james@monzaria.shop and include your order number, full name and tracking number. Never publish order information publicly.